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The battery life isn't great. The player freezes during play. We bought this 2 years ago with minimal useage during that time. The sound is very bad. It's not the DVD's. It does it for everything. You can barely hear it in an airplane. However, the features of being able to hook it up to larger TV's and use a remote control are awesome and it's replacement will certainly have those features.
I've gone through three of these players in the past two years. I sent it in because it was under warranty; the replacement they sent had a defective battery. It seems like if it's not one thing it's something else. The first time the player would just freeze. The third one's screen turns blue while playing videos. Don't buy it.
Save your money if you don't want to use the ear phone. The speakers on this fancy little portable dvd player are so poor that you can barely hear what is being played. I gave it 3 stars because I do love all the other neat features but if I had to do it again, I would not buy this.
I'm not happy with the customer service at all. I have asked for a refund of the shipping, but havn't heard yet.
It was a very cumbersome porcess to send it back. The cable arrived deffective.
The company says they don't refund shipping at all, either way. I had to pay for shipping.
I believe that my credit shoould include shipping both ways. Meantime, there has been no refund at all.
The whole thing has been a rediculous red tape nightmare.
It always happens about 30-40 min after starting so I think it something overheating. For a portable, the picture quality was reasonable. I really enjoyed this unit. Nevertheless, it won't last long enought to get through even a short movie. I always used headphones without complaint. About 1 year after buying it (and taking very good care of it), it would start to freeze. Not typical Sony quality. Very dissappointing.
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